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Salesforce Certified Slack Administrator Sample Questions (Q124-Q129):

NEW QUESTION # 124
Oleg is a Workspace Owner, and his company is on the Plus plan.
Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages.
Which additional settings should be selected to maintain the message history of the workspace?

A. Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and allowing overrides
B. Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and allowing overrides
C. Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and not allowing overrides
D. Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and not allowing overrides

Answer: C

Explanation:
To ensure complete preservation of message history with no ability for users to override retention settings:
"Message Retention & Deletion should be set to 'Keep everything' for public channels, private channels, and DMs, and admins should disallow users from overriding workspace-wide retention settings." Allowing overrides (Option B) would permit users to modify retention, which could lead to gaps in message history.
(Reference: Slack Administration Study Guide - Message Retention and Compliance Settings)
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NEW QUESTION # 125
Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages because public channel message retention settings are set to delete messages after 20 days.
The decision regarding this setting was made 2 years ago, and now the setting is no longer required.
Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.
Which settings and permissions should Teara change to promote increased communication outside of direct messages?

A. Changing the workspace's public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and allowing everyone to create channels
B. Changing the workspace's public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and restricting the creation of channels to Owners only
C. Sending an announcement in the #general channel notifying everyone to move conversations to channels and to DM Teara if you need a channel created
D. Changing the workspace's message retention and deletion policy for all channels and direct messages to
"Keep Everything" and allowing everyone to create channels

Answer: A

Explanation:
Slack's best practices for promoting open communication are:
"Keep everything in public channels for transparency and collaboration. Set public channel message retention to 'Keep Everything' and restrict DM retention to minimize private, siloed communication." Also:
"Allow everyone to create channels to lower barriers to collaboration and prevent bottlenecks." Restricting channel creation (Option C) would hinder users and reinforce the DM reliance problem.
(Reference: Slack Administration Study Guide - Messaging and Retention Policies)
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NEW QUESTION # 126
Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp. Slack Connect direct messages (DMs) are disabled at this time.
Given this, your Chief Information Officer (CIO) wants to know whether your organization's users can communicate with external users from Beta Corp using Slack Connect DMs.
What should you tell the CIO?
(Select the best answer.)

A. Workspace Admins can give access to specific Alpha Corp users to DM with Beta Corp.
B. Alpha Corp users can DM any Beta Corp users now that the two organizations have been connected.
C. Alpha Corp users cannot DM anyone from Beta Corp since Slack Connect DMs are disabled.
D. Alpha Corp users can DM any Beta Corp users that are in the same Slack Connect channels as they are.

Answer: C

Explanation:
Slack clearly states:
"If Slack Connect DMs are disabled for your organization, users cannot initiate or receive direct messages from users in external organizations, even if they share Slack Connect channels." Thus, users cannot DM external users if Connect DMs are disabled, regardless of their presence in shared channels. Options A, B, and D incorrectly suggest DMs would still function.
(Reference: Slack Administration Study Guide - Slack Connect Security Settings)
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NEW QUESTION # 127
In Large Inc's Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.
Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

A. Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.
B. Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.
C. Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with questions and requests for help.
D. Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team's fears about privacy.

Answer: D

Explanation:
Moving sales channels into the Global workspace and making default channels private would:
* Create confusion and friction in adoption.
* Reduce transparency and cross-functional collaboration.
Slack documentation highlights:
"Workspaces should be structured to align naturally with how teams operate. Making core channels private may limit discoverability and collaboration, which contradicts Slack's goals for connection and transparency." Options B, C, and D promote transparency and collaboration, which is the intended use of Slack across cross- functional teams.
(Reference: Slack Administration Study Guide - Change Management and Slack Adoption Strategies)
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NEW QUESTION # 128
You're a Workspace Owner on the Slack Business+ plan.
Your company receives a report indicating the leak of trade secrets and needs to urgently investigate by reviewing Slack content in public channels.
What is the best way to quickly handle this request?
(Select the best answer.)

A. Contact Slack, and request access to export the required public channel data.
B. Use the Import/Export Data tool under workspace settings to export the required public channel data.
C. Contact Slack, and apply to export data from all channels and conversations, including private channels and direct messages (DMs).
D. Use the Discovery APIs to export the required public channel data.

Answer: B

Explanation:
Slack's documentation for the Business+ plan specifies:
"Workspace Owners can use the standard Import/Export Data tool to export data from public channels without needing to contact Slack or request additional permissions." Discovery APIs (D) are only available on the Enterprise Grid plan. A and B would only apply for more extensive exports (such as private channels, which would require special approval, typically for compliance or legal reasons).
(Reference: Slack Administration Study Guide - Exporting Data from Slack)

NEW QUESTION # 129
......

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